Get in touch

Previous incidents

August 2023
August 09, 2023

Munzee Update - August 9, 2023 at 10:00 MHQ

We are planning to move forward with the planned update today - Wednesday, August 9th at 10:00 MHQ (CST)

Everything will be inaccessible during this time, including the Munzee app, website, calendar and store. We expect the downtime to last for a minimum of a few hours while these changes are being made. We will be monitoring the progress, and will post updates to as needed.

REMEMBER - Once this update is complete, you will be required to download the latest version from the app stores. To login, you will also need to reset your password and use your Munzee account email as the login instead of your username moving forward.

For more information, refer to our announcement blog post here:

Completed · 11 Aug at 07:02pm CDT
July 2023
No incidents reported.
June 2023
June 26, 2023

Database Upgrade - June 26, 2023 at 15:00 MHQ

We are planning to upgrade Munzee's Database software next Monday, June 26th at 15:00 MHQ (CST) - The game will be unavailable to play during this time. It may take at least an hour to complete this process, but should take no more than 2 hours. We will be monitoring the upgrade, and will post updates to as it rolls out.

EDIT: The Munzee database has been upgraded. Unfortunately we have encountered some unexpected issues that we're currently investigating. As a result, we will need to extend the ongoing maintenance past the initial 2 hour estimate until everything has been resolved. We apologize for the delay and appreciate your patience as the team works together to bring the game back online. We will continue to post and keep everyone updated here.

Completed · 26 Jun at 05:47pm CDT