Game servers slow to respond
Started 6 May at 12:14pm CDT, resolved 6 May at 04:04pm CDT.
New servers are responding, and game operations have returned to normal. We apologize for the delays today - the issues presented some unique challenges to troubleshoot. Munzee on!
The bad memcache server has been replaced and game services are coming back online. We are continuing to monitor.
Quick update. We have idenitified, and been working on fixing a memory caching server issue. Will post updates as we have more info.
Servers slowing back down, investigating
We identified the root cause (a rogue server), and were able to successfully bring response time back to a normal range. Servers have been stable for some time now. We will continue to monitor. We are sorry that it disrupted gameplay, and hope you are able to Munzee on for the rest of the day.